Operations/Department Manager Apprenticeship

Upskill your staff with the Operations/Department Manager Apprenticeship! This program caters to both current Operational/Departmental Manager, as well as individuals aspiring to enter this role – we accommodate those at the outset of their careers as well as experience managers seeking to enhance their expertise.

Training is delivered through a combination of engaging methods including self-directed online learning, virtual tutor-led classroom sessions and personalised 1-2-1 workshops. This apprenticeship encompasses a diverse range of core management modules.

A typical learner in this role would carry out a diverse range of responsibilities. This could encompass:

operational planning
project management
team supervision
change management
mentorship

Learners will also have the opportunity to attain the CMI L5 Diploma, a widely recognised credential upon completion.

What will be covered in the Operations/Department Manager Apprenticeship?

Leadership
Communication
Study skills
Managing change
Finance Operational Management
Networking and relationships
Project management
Managing data
Reflective leadership

Course Details

The Operations/Department Manager Apprenticeship takes place over 24-30 months. It will impart a diverse set of practical managerial expertise and abilities, equipping the learner with the necessary resources to advance in their managerial career. With the online self-study modules, our learning allows accommodations for both the learner and the employer commitments.

Following this, there will be a 3-hour live, tutor-led session on Zoom every month, allowing for questions and expanded learning. Learners will benefit from one-on-one sessions with the tutor after each module, lasting approximately 1 hour.

Throughout the course, learners will construct two distinct portfolios: one aligned with apprenticeship standards and the other focused on the CMI qualification. The latter portfolio involves the creation of essay-based reports and assignments, some of which may extend up to 2,500 words.

Entry Requirements for the Operations/Department Manager Apprenticeship

The learner must be exposed to relevant work experience in their current role to be able to meet the standards of the apprenticeship. We also require all candidates to hold (and show proof of) a minimum of a GCSE grade C/4/functional Skills level 2 in at least one of the following subject areas before enrolment; Maths and English.

For those who need to complete either Maths or English at grade C, Functional Skills tuition is available from our specialist tutors, who will support you in completing the final exam. The cost of this tuition is covered by the apprenticeship funding.

If a candidate requires functional skills support they will be required to take an initial assessment to determine whether they are eligible to be enrolled on the program.

Assessment Methods

Learners will be subject to an End Point Assessment which will consist of;

A Project Proposal & Presentation with Q&A

This 4,000 word project proposal’s subject, title and scope will be agreed between the employer and the EPAO at the gateway. The project proposal should have a real business benefit and is a cost-effective assessment method. The presentation will typically last for 20 minutes and the questioning will typically last for 40 minutes in order to provide scope for the apprentice to demonstrate their full competence (A minimum of 8 questions will be asked).

A Professional discussion underpinned by a portfolio of evidence

The underpinning portfolio will have been submitted and must evidence all of the Knowledge, Skills and Behaviours mapped to this apprenticeship. The independent assessor can use the contents of the portfolio to identify key areas for the discussion. The professional discussion will last 60 minutes.

What’s Next?

Upon successful completion of this Level 5 Apprenticeship, the learner may also wish to go on to study the Level 6 Chartered Manager (Degree) Apprenticeship.

Apprenticeship Costs

If your business pays into the Apprenticeship Levy, the cost of the Operations/Department Manager Apprenticeship is FULLY FUNDED. If you do not pay into the levy then the government still covers 95% of the costs, so the course fees will only be £350.

INTERESTED IN FINDING OUT MORE?

If you are interested in starting an Operations/Department Manager Apprenticeship program in your business, reach out to us today for a preliminary chat on how we can help you!

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